Apple has announced the launch of its self-service repair program that allows users to perform their own repairs for certain iPhone models. Self-service repair will be available for MacBook Air and MacBook Pro laptops with the M1 chip family. As part of the offer, Apple will offer repair manuals and genuine Apple parts and tools through the Apple Self Service Repair Store.
Apple Expands Self-Service Repair
Through the repair service, customers who are experienced with the intricacies of repairing electronic devices will be able to complete repairs on these Mac laptops. They will also have access to many of the same parts and tools available to Apple Store locations and Apple Authorized Service Providers.
Apple will also offer MacBook Air and MacBook Pro laptop rental kits for $49. Through it, customers who don’t want to purchase tools for a single repair still have access to these professional repair tools. Customers will have access to the toolkit for one week and it will ship for free.
To begin the self-service repair process, customers will first need to review the repair manual for the product they wish to repair by visiting Apple’s support page. They can then visit the Apple Self-Service Repair Store and order the necessary parts and tools.
Through this unique program, Apple has expanded the option for its customers to repair their machines at home using original Apple tools. Apple first announced the availability of self-service repair options on the iPhone 12 and iPhone 13 and iPhone SE (3rd generation) lines in April. Through the service, customers can send replaced parts to Apple for refurbishment and recycling. For certain repairs, customers will receive a credit when they return a replaced part for recycling.
More repair options for Apple customers
Self-service repair is part of Apple’s efforts to further expand access to repairs. For customers who do not have experience in repairing electronic devices, it is recommended to visit a professional repair provider with certified technicians who use genuine Apple parts.
Over the past three years, Apple has nearly doubled the number of service locations with access to authentic Apple parts, tools and training, including more than 3,500 independent repair providers. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians. As a result, in the US, eight out of 10 Apple customers are within 20 minutes of an authorized service provider.
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