DoorDash Accidentally Gives Away Free Food and Alcohol

There’s nothing like free food, and a lot of DoorDash customers received free food on Thursday thanks to a tech glitch.

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The U.S.-based food delivery service was trending on Twitter until Friday after thousands of posts dealt with food with customers claiming to accidentally get free deals on everything from McDonald’s to tequila bottles. $ 1,000.

“On the night of July 7, DoorDash experienced a payment processing issue and as a result, some users were able to make the purchase without an authorized form of payment for a short period of time,” a DoorDash spokesman said. . New York Post in a statement. “We were subsequently notified that some users were placing fraudulent orders and we immediately corrected the issue.”

The food delivery service has recently made several updates to its app, including a new feature that allows customers to leave written comments about restaurants after ordering, and a “like” tab that will allow customers to see more restaurants. well valued in your area.

“We’re always thinking about how we can make the shopping experience even more frictionless and relevant to our customers,” said Helena Seo, head of design at DoorDash in a statement at the time. “With the launch of the Articles It Loves feature, we are saving consumers more than 400,000 hours a year, reducing decision fatigue when deciding what to order. We are excited for consumers to find the pleasure of discovering new restaurants and dishes, trusted and loved by the locals “.

DoorDash’s valuation suffered in pre-market trading earlier this week after Amazon announced a new deal with rival Grubhub that will offer Amazon Prime users a free year of delivery for orders over $ 12. Shares fell about 7%.

DoorDash has not returned any requests for more information Entrepreneur at the time of printing.

As of Friday afternoon, DoorDash was down nearly 59% in a one-year period following the outbreak of home orders following the pandemic.

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