How to Drive a Better Customer Experience in Today’s Overcrowded, Experience-Driven World


The economy of experience has infiltrated every sector: from online shopping to healthcare, consumers expect a personalized and highly interactive experience in almost every interaction. And when your business doesn’t offer it, consumers go to the competition.



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Join us for this free webinar as we discuss helpful tips and best practices for providing a better customer experience, from discovery to post-purchase. In this webinar you will learn:

  1. What do customers expect from the customer experience today
  2. How to provide a better customer experience at every stage of the customer journey
  3. What best practices for the customer experience you can implement now (and what you should plan to implement in the future)

Get to know your panel

  • Chance Olson, Vice President of Customer Experience and Strategy, Podium
  • Julie Inouye, Head of Communications, Podium
  • Jay Baer, ​​an expert in marketing and customer experience, convinces and converts
  • David Meltzer, entrepreneur, lecturer, author and business coach

He How to drive a better customer experience in today’s world full of experiences The webinar will take place live on Thursday, June 30, 2022 at 1:00 PM EST / 10:00 AM PST.



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