Why More Conflict Among Your Team Will Improve Performance


Most business leaders avoid conflict when it comes to their staff. This has worsened in recent years with many conflicts driven by anger and fear in the world.

This avoidance can harm a company because without communicating different points of view growth can be stopped. How do you encourage people to have critical conversations and healthy conflict? This is even more difficult today with so many topics in the news that people have differences of opinion without instigating toxic tendencies.

On The Small Business Radio Show, I talk with Gabe Karp about his successful strategies for healthy conflict. He spent the first ten years of his career as a trial lawyer. Gabe later joined a small tech startup as one of the key executives who grew ePrize (now Merkle) into one of the world’s leading digital promotions companies. He then entered the world of venture capital and currently serves on the boards of several companies in the portfolios of Detroit Venture Partners and Lightbank. Gabe has negotiated business and financial deals worth hundreds of millions of dollars and often talks about embracing healthy conflict.

He has a new book called “Don’t get mad at the penguins”.

We discussed:

  • How do you encourage people to have critical conversations without instigating toxic tendencies?
  • How toxicity seems to grow on social networks. How can we avoid comments on social media that are considered toxic?
  • How do you encourage people to have critical conversations, especially today, with so many issues in the news that people have differences of opinion without instigating toxic tendencies?
  • Why do too many leaders think that the key to better performance and “synergy” is to reduce conflict, when the truth is that many teams would benefit from more conflict on a daily basis.
  • What does healthy conflict look like, how do you cultivate it, and how can it lead to impressive and sustainable results?

Listen to the full interview on The Small Business Radio Show.

Image: gabekarp






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